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Contact Information

Office Phone Mon-Sun 24 hours 905-333-4441
Toll Free Phone 1-866-607-5437 (1-866-607-KIDS)
TTY Phone 711 (TTY to Voice)
Fax 905-333-1844
Social Media Facebook Facebook:
LinkedIn LinkedIn:'s-aid-society/
Twitter Twitter:
Primary Contact Robyn Connolly, Communications Specialist; Phone: 905-333-4441 ext 0797; Email:
Volunteer Coordinator Clara Costa, Supervisor of Volunteer Services; Phone: 905-333-4441 ext 0713; Email:

Agency Information

Description (Agency) An independent, registered charity responsible for the safety and protection of children, mandated by the Child, Youth and Family Services Act 
* in partnership with families and the community, it aims to protect children and youth, strengthen their well-being and support lifelong, enduring relationships
Legal Status (50) Non Profit
Primary Executive Janice Robinson, Executive Director
Alternate Executive Lynn Barker, Director of Children and Youth Services
Funding Provincial ; Fundraising ; Donations ; Foundation

Description and Service Details

Description (Service) Services include: 
Adoption/Adoption Disclosure 
* recruitment, assessment, support, pre- and post-counselling to adoptive parents 
* match children and youth with adoptive parents 
* provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents 
Child Protection 
* mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect 
* provide emergency after hours service for children and youth who are at risk 
Community-based Services 
* workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth 
Connecting Youth to the Community 
* life skills programs to assist youth in the transition to independent living 
Family Support 
* assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home 
* supervise access for children, youth and their families, when required 
Foster Care 
* recruit, train and support resource parents 
* match children and youth to appropriate placements 
* for programs and services not covered by government funding that help the children and youth served by the Society 
Volunteer Programs 
* special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers 
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here 
There is also a North Halton Office in Milton
Hours Office: Mon-Thu 8:30 am-6 pm * Fri 8:30 am-4:30 pm 
Telephone: Mon-Sun 24 hours
Areas Served Halton Region
Eligibility Ages: 18 year(s) and under 
Children and youth up to 18 years of age and their families
Application No application required
Languages English ; Interpretive Services - available when required
Fees Fees are not charged for mandated services * where possible, families are expected to pay nominal maintenance costs for their children and youth in care

Site Information

Located In Community Burlington
Address & Map
1445 Norjohn Court, Unit 1
Burlington, ON L7L 0E6
View Google Map
Intersection Appleby Line and Mainway
Physical Access Fully Accessible

Agency Overview

Similar Service(s)

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