Contact Information

Office Phone Mon-Sun 24 hours 905-333-4441
Toll Free Phone 1-866-607-5437 (1-866-607-KIDS)
TTY Phone 711 (TTY to Voice)
Fax 905-333-1844
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter
Primary Contact Robyn Connolly, Communications Specialist; Phone: 905-333-4441 ext 0797; Email:
Volunteer Coordinator Clara Costa, Supervisor of Volunteer Services; Phone: 905-333-4441 ext 0713; Email:

Agency Information

Description (Agency)

An independent, registered charity responsible for the safety and protection of children and youth, mandated by the Child, Youth and Family Services Act

  • programs and services begin with a child or youth and extend to families and caregivers through a community of healthcare providers
Legal Status (50) Non Profit
Primary Executive Janice Robinson, Executive Director
Alternate Executive Teresa Zonneveld, Director of Community Protection Services
Funding Provincial ; Fundraising ; Donations ; Foundation

Description and Service Details

Description (Service)

Services include: 
Adoption/Adoption Disclosure

  • recruitment, assessment, support, pre- and post-counselling to adoptive parents
  • match children and youth with adoptive parents
  • provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents

Child Protection

  • mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
  • provide emergency after hours service for children and youth who are at risk

Community-based Services

  • workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth

Connecting Youth to the Community

  • life skills programs to assist youth in the transition to independent living

Family Support

  • assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
  • supervise access for children, youth and their families, when required

Foster Care

  • recruit, train and support resource parents
  • match children and youth to appropriate placements


  • for programs and services not covered by government funding that help the children and youth served by the Society

Volunteer Programs

  • special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers

For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here

There is also a North Halton Office in Milton



  • Mon-Thu 9 am-6:30 pm
  • Fri 9 am-4:30 pm
Areas Served Halton Region
Eligibility Ages: 23 year(s) and under 
Children and youth up to 23 years of age and their families

No application required

Languages English ; Interpretive Services - available when required
Fees None - for mandated services ; Where possible, families are expected to pay nominal maintenance costs for their children and youth in care

Site Information

Located In Community Burlington
Address & Map
1445 Norjohn Court, Unit 1
Burlington, ON L7L 0E6
View Google Map
Intersection Appleby Line and Mainway
Physical Access Fully Accessible

Agency Overview

Similar Service(s)

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.