Civilian Review and Complaints Commission for the RCMP
Site: Ottawa - Mailing Address
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PDF (New Window)| Record #: BTN1589 | Last Full Update: 07 Feb 2022 |
| Memos and Bulletins | |
|---|---|
| Public Comments | Services altered in response to COVID-19 (Coronavirus) Due to restrictions related to COVID-19, the Civilian Review and Complaints Commission is unable to accept phone calls related to public complaints against the RCMP through its 1-800 number at this time. The most effective way to file a complaint is by using the Commission's online form or by filling out the PDF form and faxing it to the Commission. In instances where further discussion with an Intake Agent may be needed, a call-back request and supporting rationale can be made through the complaint form. Please note that there may be a delay in processing your complaint due to ongoing constraints associated to COVID-19. |
| Contact Information | |
| Fax | 613-952-8045 |
| Website | www.crcc-ccetp.gc.ca/en |
| Social Media |  Twitter: twitter.com/CRCC_CCETP |
| Contact Form | www.crcc-ccetp.gc.ca/en/contact-form |
| Agency Information | |
| Description (Agency) | The Civilian Review and Complaints Commission for the RCMP is an agency of the federal government, distinct and independent from the RCMP. |
| Legal Status | (40) Federal Government |
| Funding | Federal |
| Description and Service Details | |
| Description (Service) | Services altered in response to COVID-19 (Coronavirus) Due to restrictions related to COVID-19, the Civilian Review and Complaints Commission is unable to accept phone calls related to public complaints against the RCMP through its 1-800 number at this time. The most effective way to file a complaint is by using the Commission's online form or by filling out the PDF form and faxing it to the Commission. In instances where further discussion with an Intake Agent may be needed, a call-back request and supporting rationale can be made through the complaint form. Please note that there may be a delay in processing your complaint due to ongoing constraints associated to COVID-19. ----------------------------------------------------- An independent agency who ensures that public complaints made about the conduct of RCMP members are examined fairly and impartially * receives complaints from the public and conducts reviews when complainants are not satisfied with the RCMP’s handling of their complaints * the Commission is not part of the RCMP |
| Hours | Mon-Fri 8 am-5 pm Eastern Time |
| Areas Served | Canada |
| Eligibility | Complaints must be made within one year of the alleged conduct occurring A complaint must also meet the following criteria: * the person complained about must have been an RCMP member or other person appointed or employed under Part I of the RCMP Act at the time of the alleged misconduct (even if they are not any longer) * the complaint must be filed within one year of the alleged misconduct, unless an extension is granted by the Commission * the alleged misconduct must not relate to an RCMP Code of Conduct decision under Part IV of the RCMP Act |
| Application | Complaints can be made online, by telephone, fax or by mail * a printable Commission's Complaint form is available on the website * available in 16 different languages |
| Languages | English ; French |
| Fees | None |
| Site Information | |
| Located In Community | Ottawa |
| Mailing Address | c/o Civilian Review and Complaints Commission for the RCMP PO Box 1722 Station B Ottawa, ON K1P 0B3 |
| Physical Access | Not Applicable - mailing address |
| Categories and Classification | |
| HCSD Main Heading | Government / Legal |
| HCSD Sub Heading | Consumer Protection / Complaints |
| Service Categories | Law Enforcement Complaints ; Royal Canadian Mounted Police |