Record #:
BTN1082
Last Full Update:
04 Jan 2023
Memos and Bulletins
Public Comments |
For one-time emergency help in paying a utility bill, or more information on Ontario Electricity Support Program (OESP) which provides a credit on hydro bill for people with low income, see separate listing here For water problems, other than billing, see listing for Halton Public Works, Water & Environment here |
Agency Information
Description (Agency) |
Hydro utility and water billing for City of Burlington |
Legal Status |
(60) Commercial |
Primary Executive |
Gerry Smallegange, Chief Executive Officer |
Alternate Executive |
Jennifer Smith, Executive Vice President, Corporate Relations |
Funding |
Sale of Goods |
Description and Service Details
Description (Service) |
Delivers electrical energy to Burlington homes and businesses
- issues bills for both electricity and water and deals with issues related to electricity distribution
Payment of accounts may be made at most financial institutions Electricity pricing is controlled by the Ontario Energy Board, for more information see separate listing here
- Ontario Electricity Time-of-Use Price Periods, for more information see here (time-of-use prices do not apply to those on a fixed-term contract with an electricity retailer)
- Burlington Hydro Time of Use Toolkit allows customers to track their electricity use by the hour to manage consumption and costs, for more information see here
Ontario Electricity Support Program (OESP) for low-income electricity customers
- eligible low-income customers can apply to receive a credit on their bills to help reduce the cost of their electricity
- to apply, Ontarians can visit OntarioElectricitySupport.ca or phone the call centre at 1-855-831-8151
- for more information see separate listing here
|
Hours |
Mon-Fri 8:30 am-4:30 pm |
Areas Served |
Burlington |
Eligibility |
No restrictions |
Application |
Contact for information |
Languages |
English |
Fees |
Service |
Site Information
Located In Community |
Burlington |
Address & Map |
|
Intersection |
Brant St and Mount Forest Dr |
Physical Access |
Fully Accessible |
Categories and Classification
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