Site: Burlington - New St

Service: Nelson Youth Centres

Record #: BTN0214
Last Full Update: 15 May 2023

Memos and Bulletins

Public Comments

Nelson Youth Centres (NYC) and Reach Out Centre for Kids (ROCK) merged to improve mental health service efficiencies for children, youth and families in Halton Region effective April 2022

  • ROCK will maintain the Nelson Youth Centres’ name

Contact Information

Office Phone ROCK Access Line 289-266-0036
Crisis Phone ROCK Mon-Sun 24 hours 905-878-9785
Fax 905 681-9450
Social Media Facebook Facebook, Instagram Instagram, Twitter Twitter
Primary Contact Jill Shaughnessy, Group Services Lead; Email:
Contact Form

Agency Information

Established 1978
Funding Provincial - Ministry of Health and Long-Term Care * Ministry of Community and Social Services ; Grants - Community/Corporations ; Fundraising ; Donations - Community ; United Way - United Way of Halton and Hamilton ; Foundation

Description and Service Details

Description (Service)

Group Therapy: Treatment and Counselling

Focus is to improve a child/youth’s self-esteem and emotional regulation by helping them understand the feelings they are experiencing and developing effective coping strategies

  • locations: Halton Hills, Oakville, Milton and Burlington
  • children/youth attend once a week, 4 pm-6:30 pm
  • possible diagnosis/query: ADHD, ADD, Anxiety, OCD, LD, Depression
  • parent/caregivers are encouraged to attend the Family Support Program which offers support and skills building including information and strategies to work with their child’s social/emotional and behavioural challenges; and effective ways of connecting with the school system

Group Therapy: School-Focused Treatment and Counselling

For clients/youth between Grade 1 and Grade 8 who are experiencing significant and pervasive emotional, social or behavioural needs that are impacting the school setting despite in-school supports

  • locations: Halton Hills, Milton and Burlington
  • children/youth attend once a week, 12 noon-2:30 pm
  • possible diagnosis/query: ADHD, ADD, Anxiety, OCD, LD, Depression
  • program requires partnership and collaboration with the school and the family starting at the referral level and throughout treatment
  • parents/caregivers participate in Family Support Group and individual meetings with Child Youth Family Counsellor

ROCK Access Line Mon-Fri 9 am-5 pm

Office Mon-Fri 9 am-4 pm

See Description (Service) above for program times, contact for more information

  • sessions start in September, January and April
Areas Served Halton Region
Eligibility Ages: 6 year(s) - 14 year(s) 
Grades 1 to 8

Self or professional referrals, call the Access Line 


Languages English
Fees None

Site Information

Located In Community Burlington
Address & Map
4225 New St
Burlington, ON L7L 1T3
View Google Map
Intersection Shoreacres Rd and New St
Physical Access Fully Accessible

Agency Overview

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