Burlington. City Hall

Site: Burlington City Hall

Service: Service Burlington

Record #: BTN0150
Last Full Update: 12 May 2023

Contact Information

Office Phone 905-335-7777
Toll Free Phone 1-877-213-3609
E-Mail city@burlington.ca
Website www.burlington.ca/en/Customer-Service.asp
Social Media Facebook Facebook, Instagram Instagram, LinkedIn LinkedIn, Twitter Twitter, YouTube YouTube

Agency Information

Funding City / Town

Description and Service Details

Description (Service)

The City’s customer contact centre 

  • provides assistance through email, telephone and in-person
  • online services also available 

At the service counter, residents can:

  • pay a parking ticket or property taxes
  • purchase a parking permit, dog license or garbage tag
  • start a Freedom of Information request or Property Information Request
  • register for a Recreation program
  • receive a marriage license (by appointment only)
  • Commission an Oath (by appointment only)
  • learn general information about City services

Mon-Fri 8:30 am-4:30 pm (except statutory and other holidays)

Areas Served Burlington
Eligibility No restrictions

No application required

Languages English
Fees Service

Site Information

Located In Community Burlington
Address & Map
Burlington City Hall
426 Brant St, Main Floor
Burlington, ON L7R 3Z6
Intersection Brant St and James St
Mailing Address c/o Service Burlington 
PO Box 5013 
Burlington City Hall 
426 Brant St 
Burlington, ON L7R 3Z6
Physical Access Fully Accessible ; City Hall is accessible to people who use personal mobility devices * assistive listening devices are available to use in Council Chambers * City of Burlington documents can be made available in alternative formats upon request * communication supports are available upon request * contact city@burlington.ca to request other accessibility related accommodation

Categories and Classification

HCSD Main Heading Community Programs
HCSD Sub Heading Community Information
Service Categories City Government Information Services

Agency Overview

Locations for this Service