Capability Support Services

Site: Mailing Address

Service: In Home Care Outreach Services

Record #: BTN0117
Last Full Update: 21 Jul 2023

Contact Information

Office Phone 289-408-8000
Fax 905-538-7140
Social Media Facebook Facebook, LinkedIn LinkedIn, Twitter Twitter
Primary Contact Dakota Love, Program Coordinator, Capability Support Services; Phone: 289-309-8477 ext 128; Email:
Volunteer Coordinator Rachel Riley, Manager, Volunteer Services, Thrive Group; Phone: 289-309-8477 ext 574; Email:
Contact Form

Agency Information

Description (Agency)

A not-for-profit organization funded by the Ministry of Health that provides quality attendant services to seniors and individuals with a physical disability in Supportive Housing, Assisted Living and Attendant Outreach services

  • operated by Thrive Group
Legal Status (50) Non Profit
Established 1976
Primary Executive Lucy Sheehan, Executive Director, Community Services, AbleLiving Services / Capability Support Services, Thrive Group; Phone: 289-309-8477 ext 146; Fax: 905-383-7112; Email:
Alternate Executive Andrea Evershed, Director, Community Services, Ableliving Services; Phone: 289-309-8477 ext 150; Email:
Funding Regional / Municipal ; Provincial - Ministry of Health

Description and Service Details

Description (Service)

Personal support services are provided for activities of daily living such as bathing and toileting, range of motion exercises as well as the instrumental activities of daily living such as life-skills and light housekeeping support within a client’s personal home

  • also offers services in a client's school or place of work


  • Personal Support Worker (PSW) 

Staffing hours: 

  • shifts Mon-Sun 24/7 

Homemaker assistance: 

  • in home meal preparation 
  • light housekeeping 

Personal Care: 

  • personal hygiene 
  • dressing 
  • mobility 
  • transfers/seating 
  • toileting 
  • changing beds 
  • nutrition/food preparation 
  • cueing 
  • reminding 
  • directing activities of daily living

Office Mon-Fri 9 am-5 pm 
Service Mon-Sun 24 hours

Areas Served Burlington ; Dunnville ; Hamilton (City of)
Eligibility Ages: 16 year(s) and up 
Seniors and individuals with a physical disability

Contact for information

Languages English
Fees Service

Site Information

Located In Community Burlington
Address & Map
Burlington, ON
View Google Map
Mailing Address c/o Capability Support Services - Hamilton and Burlington Relay 
William Osler Building 
565 Sanatorium Rd, Suite 205 
Hamilton, ON L9C 7N4
Physical Access Fully Accessible

Agency Overview

Services at this Location

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