Programs that accept and, where possible, attempt to resolve complaints regarding the safety of any of a wide variety of consumer products (usually those not the explicit responsibility of another agency) or report a product-related injury.

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Programs that help amusement parks, fairs, carnivals and other similar facilities develop and implement programs that ensure the safety of their rides and their preparedness to respond to an incident; provide training for personnel; inspect rides at these venues for safety hazards; investigate and report on accidents involving amusement rides; and/or provide expert testimony in court regarding amusement ride safety issues.

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