OmbudService for Life & Health Insurance

Contact Information
Toll Free Phone 1-888-295-8112
TTY Phone 1-800-855-0511
Fax 416-777-9750
Agency Information
Legal Status (50) Non Profit
Primary Executive Brigitte Kent, Acting Executive Director; Phone: 416-777-1944; Email:
Description and Service Details
Description (Service) Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * online insurance finder tool * policy search assistance may be available in locating lost Canadian policies of deceased persons 3 months to 2 years following death -- call or visit website for details * consumer publications
Hours Mon-Fri 9 am-5 pm
Areas Served Canada
Boundaries Canada
Application Call or visit website
Languages English ; French
Fees None
Site Information
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Mailing Address Box 7 
401 Bay St 
Toronto, ON M5H 2Y4
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Consumer Education ~ Insurance Issues ; Directory/Resource List Publication ~ Insurance Issues ; Government Consumer Protection Agencies ~ Insurance Issues ; Insurance Complaints

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