Bell Canada Accessibility Services Centre
Service: Bell Relay Services
Record #: MET0082 | Last Full Update: 19 Mar 2018 |
Contact Information | |
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Toll Free Phone | General enquiries 1-800-268-9243 Bell Relay Services 1-800-855-0511 (voice users), 711 (TTY users) |
TTY Phone | 1-800-268-9242 |
accessible@bell.ca | |
Website | www.bell.ca/accessibility |
Primary Contact | Denise Franc, Supervisor |
Agency Information | |
Legal Status | (60) Commercial |
Description and Service Details | |
Description (Service) | Information on equipment and services for persons with disabilities Bell Relay Service -- operator facilitates calls between users of TTY and voice * Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal |
Hours | Office -- Mon-Fri 8:30 am-5 pm * Bell Relay and IP Relay -- Mon-Sun 24 hours |
Areas Served | Ontario |
Eligibility | Persons with disabilities * Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities * must be Bell home phone subscriber for IP Relay service |
Languages | English ; French |
Fees | Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available |
Site Information | |
Located In Community | Toronto Downtown Central |
Address & Map | |
Mailing Address | PO Box 8787 Stn A Montreal, QC H3C 4R5 |
Physical Access | Not Applicable |
Categories and Classification | |
HCSD Main Heading | Disabilities ; Health Care |
HCSD Sub Heading | Assistive Devices ; Health & Physical Disabilities ; Health and Physical Disabilities |
Service Categories | Specialized Telecommunications Equipment |