Service Canada

Site: Mailing Address - Ottawa - Office for Client Satisfaction (The)

Service: Office for Client Satisfaction (The)

Record #: IMP0117
Last Full Update: 28 Jul 2021

Contact Information

Office Phone 1-866-506-6806, Toll free
TTY Phone 1-866-506-6803, Toll free
Fax 1-866-506-6802, Toll free
Website www.canada.ca/en/employment-social-development/corporate/service-canada/client-satisfaction.html

Description and Service Details

Description (Service) Organization that receives, reviews and acts on suggestions, compliments and complaints
  • regarding the delivery of service offered by Service Canada
  • feedback and/or issue is personally acknowledged within 24 hours of receipt and addressed within seven working days (in most cases)
  • strictly focused on programs and services delivered by Service Canada
Hours Online Form Mon-Sun 24 hours
Areas Served Canada
Eligibility No restrictions

  • must have first tried to resolve the issue(s) with the responsible Service Canada representative, supervisor, or manager whenever possible before accessing this service
Application Feedback form available on website
Languages English; French
Fees None

Site Information

Located In Community Ottawa
Address & Map
Ottawa, ON
Canada
Mailing Address Office for Client Satisfaction, 140 Promenade du Portage, Mail Drop 31 
Floor 3 
Gatineau, QC 
Canada K1A 0J9
Physical Access Not Applicable

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Government Complaints/Government Ombudsman Offices

Agency Overview

1 Agency Services [Show Listings]