Information Hamilton

Contact Information
Office Phone 905-528-8127
Fax 905-528-7764
Primary Contact Anita Thomson CIRS, CRS, Information Services Coordinator; Phone: ext 4630; Email:
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Established 1970
Primary Executive Pauline Kajiura CIRS, CRS, Executive Director; Phone: ext 4459; Email:
Alternate Executive Michael Ciccone, Chair of the Board
Funding City / Town - City of Hamilton ; United Way - Burlington and Greater Hamilton ; Fees - data leasing, customized online data collections, CIH Flash Service ; Sale of Goods - print publications and custom lists
Description and Service Details
Description (Service) Provides confidential information and referral by telephone and email, on a walk-in basis, and through online resources like the Red Book of Hamilton. Specialized information and referral services include the Early Years Information Line for child care and early years information, a print version of the Red Book of Hamilton comprehensive service directory, the Flash community announcement service, and partnerships with community initiatives for public benefit. Works directly with local organizations and program developers to integrate live updates and innovative service discovery into local wellness-development programming. Collects and shares services information with regional and provincial programs. 
Flash distributes news and information about community events and activities to recipients in the non-profit, voluntary, health, and government sectors by email.
Hours Mon-Fri 9 am-4:30 pm
Meetings AGM in Sep
Areas Served Hamilton (City of)
Eligibility Open to all
Application No application required
Languages English
Fees Service - Data exports, custom data products, posting on Flash service ; None - Information and referral services
Site Information
Site Location 5th Floor of the Central Branch of the Hamilton Public Library
Located In Community Hamilton Central
Address & Map
Hamilton Public Library
55 York Blvd, 5th Flr
Hamilton, ON L8R 3K1
Intersection James St N and York Blvd
Mailing Address PO Box 2700 
Hamilton, ON L8N 4E4
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Community Programs
HCSD Sub Heading Community Information
Service Categories Comprehensive Information and Referral ; Directory/Resource List Publication ; Internet Information Resources ~ Human/Social Services Issues ; Specialized Information and Referral

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